• Introduction
    • Welcome
    • Release Notes
  • About OnePractice
  • Provisioning
    • Purchasing & Licencing
    • Installation of OnePractice Prerequisites
    • Provisioning Process
    • Post Provisioning
  • SharePoint Site
    • Root Site
      • Links and Grid
      • Site Assets
      • Themes
    • Document Center
      • Documents Library
      • Document ID Service
      • Content Organizer
        • Drop Off Library
      • Lists
        • HubOne Common App Settings
        • Refresh List Frequency Setting
        • Clients
        • Jobs
        • Contacts
        • Suppliers
        • Staff
        • Tasks
        • Site Pages
      • Subfolders in the Document Center
  • Migrator
  • Templates
    • Getting Started
    • The Controls
      • Recently Saved Documents
      • Upload Templates
      • Template Field Builder
      • Refresh
      • Settings
      • Help
    • Field Builder Options
    • Creating Templates
      • Part 1. Creating New Templates
      • Part 2. Adding Field Tags to Templates
      • Part 3. Saving Templates
        • Modern Practice Templates folder > Online
        • Save directly into the Modern Practice Templates folder in the Document Center from Desktop
        • Save to Desktop > Upload to Modern Practice Templates in your Document Center
    • Using Template Field Builder
    • Verifying a Template
    • Creating Documents: Merging Templates with Client or Job Data
    • Metadata and Templates
    • Refreshing Client and Job Lists Automatically
  • Mail
    • Getting Started
    • The Controls
      • Update Theme
      • Refresh Clients and Folders
      • Connect to Document Center
      • Settings
      • Help
    • Using Mail
    • Saving Emails to Client Folders
    • Saving to Subfolders
    • Saving Attachments
    • Renaming Attachments
    • Add Sender as a Contact
    • Renaming an Email File
    • Categorising Emails in Outlook
    • Metadata and Mail
    • Refreshing Client and Job Lists Automatically
  • Mail Templates
    • Getting Started
    • The Controls
      • Update Theme
      • Refresh Clients and Folders
      • Connect to Document Center
      • Help
    • Creating Email Templates
      • Create new email template directly from Outlook
      • Creating new email templates from Outlook Web App (OWA)
    • Creating Emails: Merging Templates with Client Data
    • Creating Emails: Merging Templates and Editing
    • Creating Emails: Adding Attachments
  • Scans
    • Getting Started
      • Installation
      • First Run
    • Basic Usage
      • Manual Processing
        • Document Summary
        • Edit Document Details
          • Client Search
        • Edit Metadata
        • Preview Document
        • Process Later
        • Delete
        • Save to DropOff
        • Save to Client
    • The Controls
      • Drag and Drop
      • Process History
      • Reprocess Documents Only
      • Refresh and Reprocess
      • Settings
        • Processing Settings
          • PDF Processing Mode
          • Common App Settings
          • Global MetaData
        • Client Matching Rules
          • Field Matching Options
          • Word Equivalency
          • Exclude Clients
          • List Cache
        • File Renaming
          • Standard Rules
          • Custom Rule Builder
          • Append or Prepend
        • Import and Export Settings
        • Clear All Settings
      • Connection
        • Essential Connection Settings
  • Metadata
    • What is Metadata?
    • Why use Metadata?
    • Automatic Metadata Columns
    • Creating your own Metadata
      • Adding a column to the site root
      • Adding a column to the Documents Library
      • Setting default metadata
    • Making Columns Searchable
    • Metadata and OnePractice
    • Important Notes and Recommendations
  • CCH iFirm Integration Guide
    • Components
    • Installation Guide
    • Installation of OnePractice
      • Part 1: Order Office 365 Trial
      • Part 2. Installation Prerequisites
      • Part 3. Licensing OnePractice
      • Part 4. Provisioning
    • Installation of the CCH iFirm Custom Connector
      • Part 1. Create Custom Connector
    • Installation and Configuration of the Flows
      • Part 1. Login and Initialise Microsoft Flow
      • Part 2. Implement Flow #3
      • Part 3. Implement Flow #2
      • Part 4. Implement Flow #1
    • Field Mapping
    • Single Sign-On
      • Enabling Single Sign-on
      • Assigning Users and Groups
      • Adding a Single Sign-on Logo
      • Creating a Shortcut in SharePoint